Terms and Conditions

Updated: May 2, 2024

 

I. INTRODUCTION

Welcome to thecheeseguy.com, your ultimate online destination for cheese aficionados! Operated by The Cheese Guy, our website offers a delightful journey into the world of cheese, where flavor, quality, and passion converge. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions of use, which govern your interaction with our platform. These terms serve to protect both you, the user, and us, the provider, ensuring a safe and enjoyable browsing and shopping experience. Please take the time to review these terms carefully. Your continued use of the website signifies your acceptance of these terms and any updates or modifications that may occur.

 

II. ACCEPTANCE OF TERMS

Your access to and use of thecheeseguy.com is conditioned upon your acceptance of and compliance with these terms and conditions. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions, including any future modifications or additions. If you do not agree to these terms, please refrain from using our website. Your continued use of the website following any changes constitutes your acceptance of those changes.

 

III. DESCRIPTION OF SERVICES

Thecheeseguy.com is your gateway to a curated selection of premium cheese products sourced from around the globe. Our extensive catalog features an array of tantalizing options to suit every taste and occasion. From traditional favorites to rare finds, we pride ourselves on offering an unparalleled selection that caters to the diverse preferences of our discerning customers. Our inventory includes imported delights, kosher-certified varieties, lactose-free alternatives, aged classics, innovative flavored options, and much more. In addition to our exquisite cheese offerings, we provide a range of complementary accompaniments carefully selected to enhance your cheese experience. Whether you're hosting a gathering, seeking the perfect gift, or simply indulging your own culinary cravings, thecheeseguy.com is your one-stop destination for all things cheese.

 

IV. PRICING AND PAYMENT

Pricing. At thecheeseguy.com, we strive to provide transparent and competitive pricing for all our products. Prices listed on our website are in dollar ($) and are inclusive of applicable taxes, unless otherwise stated. While we make every effort to ensure the accuracy of pricing information, occasional errors may occur. In the event of a pricing discrepancy, we reserve the right to correct the error and notify you accordingly. Rest assured, your satisfaction is our top priority, and we are committed to providing fair and competitive pricing for the exceptional quality products we offer.

Payment. Making a purchase at thecheeseguy.com is convenient and secure. We accept a variety of payment methods to accommodate your preferences, including major credit cards (Visa, Mastercard, American Express, Discover, Diners Club) and popular digital wallets (Shop Pay, Apple Pay, Google Pay, Meta Pay). For your convenience, you can also choose to make purchases in-store at our physical locations, where additional payment options may be available. Please note that certain products may only be available for purchase online or in-store, so be sure to check product availability before completing your purchase.

 

V. INTELLECTUAL PROPERTY

All content displayed on thecheeseguy.com, including but not limited to text, images, logos, graphics, and multimedia elements, is either owned by The Cheese Guy or used with appropriate permissions and licenses. We respect the intellectual property rights of others and strive to comply with all copyright laws and regulations. If you believe that your copyright-protected work has been used on thecheeseguy.com in a way that constitutes copyright infringement, please contact us immediately with relevant information, and we will promptly address the issue.

You may not reproduce, distribute, modify, or transmit any content from this website without prior written consent from us or the appropriate rights holder. Unauthorized use of any content from thecheeseguy.com may result in legal action and liability for copyright infringement.

If you have any questions or concerns regarding the use of intellectual property on our website, please contact us for clarification.

 

VI. USER CONDUCT

As a user of thecheeseguy.com, you agree to conduct yourself in a manner that respects the rights and interests of others and complies with all applicable laws and regulations. In particular, you agree to:

  • Use the website for lawful purposes only and refrain from engaging in any illegal or prohibited activities.
  • Respect the intellectual property rights of The Cheese Guy and third parties by not infringing upon copyrights, trademarks, or other proprietary rights.
  • Refrain from uploading, posting, or transmitting any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, or otherwise objectionable.
  • Avoid interfering with the proper functioning of the website or disrupting the user experience for others through the use of harmful code, viruses, malware, or other disruptive technologies.

By accessing or using thecheeseguy.com, you agree to abide by these principles of user conduct and acknowledge that any violation may result in the termination of your access to the website and legal consequences as deemed appropriate.

 

VII. DISCLAIMERS

The information provided on thecheeseguy.com is intended for general informational purposes only. While we strive to ensure the accuracy and completeness of the content presented on our website, we make no representations or warranties of any kind, express or implied, about the reliability, suitability, availability, timeliness, or accuracy of the information, products, services, or related graphics contained on the website for any purpose.

Furthermore, thecheeseguy.com may contain links to third-party websites or resources for your convenience. However, we do not endorse or control these third-party sites or their content, and we are not responsible for any damages or losses incurred as a result of your interactions with such sites or resources. Your use of third-party websites is at your own risk, and we encourage you to review the terms of use and privacy policies of any external sites you visit.

In no event shall The Cheese Guy be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of thecheeseguy.com or the information, products, or services provided therein. This disclaimer of liability applies to any damages or losses, including but not limited to those caused by errors, omissions, interruptions, defects, delays in operation or transmission, or any failure of performance, whether based on contract, tort, strict liability, or otherwise, even if The Cheese Guy has been advised of the possibility of such damages.

 

VIII. REFUND POLICY

At thecheeseguy.com, we strive to ensure your complete satisfaction with every purchase. If, for any reason, you are not entirely satisfied with your order, we offer a straightforward refund policy to make the return process as smooth as possible.

Returns. If you wish to return an item, please contact our customer service team within 30 days of receiving your order to initiate the return process. You can reach us via email (ar@oldworldmarketplace.com), and our representatives will assist you with the return instructions.

To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. We may require proof of purchase, such as a receipt or order confirmation, to process your return.

Once your return is received and inspected, we will send you an email notification to confirm the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within a certain number of days, depending on your card issuer's policies.

Exchanges. If you received a defective or damaged item, we are happy to exchange it for a new one. Please contact our customer service team within 30 days of receiving your order to request an exchange. We will provide you with further instructions on returning the item and receiving a replacement.

Non-Refundable Items. Certain items are not eligible for return or refund, including perishable goods such as cheese, as well as items that have been opened, used, or customized to your specifications.

Shipping Costs. Please note that shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Damaged or Missing Items. If your order arrives damaged or if any items are missing, please contact us immediately upon receipt of your order. We will work with you to resolve the issue and ensure that you receive the correct items in a timely manner.

Contact Us. If you have any questions or concerns about our refund policy, please don't hesitate to contact our customer service team for assistance. You can reach us via [contact method], and we will be happy to address any inquiries you may have.

 

IX. CHANGES TO TERMS

We reserve the right to update, modify, or replace these terms and conditions at any time, in our sole discretion. Any changes or modifications will be effective immediately upon posting the revised terms on thecheeseguy.com. We may notify you of significant changes to these terms by email or by prominently posting a notice on our website. It is your responsibility to review these terms periodically for any updates or changes. Your continued use of the website after the posting of any modifications to these terms constitutes your acceptance of those changes.

In the event that you do not agree with any changes to these terms and conditions, your sole recourse is to discontinue your use of thecheeseguy.com. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the website or any part thereof.

By continuing to access or use thecheeseguy.com after any revisions become effective, you agree to be bound by the revised terms and conditions. If you do not agree to the new terms, please stop using the website.

 

X. TERMINATION

We reserve the right to terminate or suspend your access to thecheeseguy.com at any time, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these terms and conditions or engage in conduct that we deem inappropriate or harmful to the website or its users. Upon termination, your right to use the website will cease immediately, and you must cease all use of the website and any affiliated services.

 

XI. GOVERNING LAW

These terms and conditions are governed by and construed in accordance with the laws of United States, without regard to its conflict of law principles. Any dispute arising from or relating to these terms and conditions, including but not limited to disputes regarding their interpretation, validity, enforcement, or breach, shall be resolved exclusively in the court.

Should any provision of these terms and conditions be deemed unlawful, void, or unenforceable for any reason, that provision shall be deemed severable from these terms and conditions and shall not affect the validity and enforceability of the remaining provisions.